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The El Paso

76% of SMB owners are automating work. The next step is making sure they're doing it safely.

76% of SMB owners are automating work. The next step is making sure they're doing it safely.
Photo: KVIA ABC-7 · view original

Many businesses are approaching automation exactly like most people approach a new hobby: a lot of enthusiasm but shaky planning. And it’s happening at scale. The majority of SMBs (76%) have adopted some form of automation, ranging from simple rule-based workflows (38%) to AI that makes decisions...

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