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The El Paso

Auto repair shop reviews: 3 reasons they matter more than you think

Auto repair shop reviews: 3 reasons they matter more than you think
Photo: KVIA ABC-7 · view original

Let’s say a customer named “Kate” visited your auto repair shop nine months ago and raved online about your efficient and meticulous service. With such a great review, leaving a reply was a no-brainer. You thanked her for the review, inviting her to drop by the next time she has trouble with her...

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