Challenges with accounts payable automation often become apparent after implementation. Controllers may find that exceptions continue to accumulate and that enterprise resource planning syncs can break due to vendor name changes. Approvers may also revert to old habits, such as emailing PDF invoices for approval.

The finance team may be left wondering where the promised time savings have gone, as the actual results do not match the expected outcomes. This gap between promise and delivery can be a source of frustration for mid-market finance operations.

Further details on overcoming these challenges are available, including information on how to address the root causes of these issues and improve automation outcomes.