The debate over digital versus human customer service has produced no shortage of hot takes. Technology evangelists proclaim the end of the call center. Traditionalists warn against losing the personal touch. But both perspectives miss the more important truth emerging from actual customer behavi...
News
The San Diego-based aircraft carrier USS Abraham Lincoln is scheduled to return home to Naval Air Station North Island this Thursday following a deployment lasting more than 300 consecutive days....
Local
EL PASO, Texas (KVIA) -- We are off to another calm weather day! Temperatures today will trend slightly above normal as we hold on to a 10% chance for mountain showers. We woke to temps in the 50s and 60s but they will warm this afternoon. El Paso is expected to reach a high of 8...
News
Por CNN en Español El Premio Nobel de Literatura de 2026 fue otorgado a la ensayista y poeta canadiense Anne Carson, de 76 años. El anuncio fue hecho este jueves por la Academia Sueca que otorga los Premios Nobel, a través de una transmisión en vivo desde su sede en Estocolmo, Su...
News
By Issy Ronald, CNN (CNN) — Anne Carson, the Canadian writer and classicist whose work blends verse, prose and essay with influences from Greek myths, has won the 2026 Nobel Prize in literature for her “bold and inventive oeuvre.” Carson’s “playful dialogue with the classical tra...
News
By Taylor Nicioli, CNN Greta Costioli was once known as the “ glass skin girl ” on TikTok. Following the Korean beauty trend, Costioli would layer on product after product — toners, serums, essences and moisturizers — in pursuit of an ultra-dewy complexion. Costioli, age 29, said...
News
By CNN (CNN) — Sheryl Sandberg’s husband, Dave Goldberg, died suddenly in 2015 at 47. At the time, she wrote that she believed she would “never feel pure joy again.” Eleven years later and now married to Tom Bernthal, Sandberg talked with Anderson Cooper on his podcast, “All Ther...
News
Por Karina Tsui, CNN Dos ejecuciones programadas con una semana de diferencia han puesto de relieve el debate en curso sobre la práctica de la inyección letal en Estados Unidos, ya que en ambos casos se utilizó el mismo fármaco, pero los resultados fueron radicalmente diferentes....
News
By Hanna Ziady, CNN London (CNN) — Oil prices climbed Thursday on continued worries about global supply following a record number of tanker attacks that sent crossings through the Strait of Hormuz to a two-month low. Brent crude, the global oil benchmark, rose 4.3% to $104.48 a b...
parks
By Jack Guy, CNN London (CNN) — British luxury automaker Jaguar has launched its first vehicle since a radical rebrand that caused consternation, and sparked a small-time culture war with some critics calling it “woke.” Big and broad, with no sign of Jaguar’s traditional curves, ...
News
By Andy Scholes, CNN (CNN) — We’ve got five winless teams, Mr. Irrelevant as the MVP, a Detroit Lions defense putting up historically bad numbers and a potential Super Bowl preview on Monday night. Oh, and fantasy managers, enjoy your full rosters while you can – bye weeks have o...
government
President Donald Trump is really, really hoping the weather doesn’t stop him from going to another big college football game.
News
Por CNN Español Feliz jueves. Si estás en Florida, debes saber que el huracán Isaias se acerca y el gobernador declaró estado de emergencia en 25 condados. Murió Maricarmen, el símbolo de la crisis de la vivienda en España. Suscríbete aquí para recibir el newsletter cada mañana e...
