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Nurses say technology is making their jobs and patient care worse

Nurses say technology is making their jobs and patient care worse
Photo: KVIA ABC-7 · view original

Kaiser Permanente nurses who answer advice and triage calls say their duty of care for patients is being increasingly threatened by workplace surveillance. Seven current and former nurses told The Markup that those who spend more than 15 minutes on a call with a patient routinely face criticism f...

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