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Planning for a CRM switch: What to do when your CRM is being retired

Planning for a CRM switch: What to do when your CRM is being retired
Photo: KVIA ABC-7 · view original

By Will Gordon for Nutshell Customer relationship management (CRM) platforms, no matter how prominent they may be, don’t always last forever. Every now and then, a CRM is retired. For example, Highrise closed new subscriptions and stopped updates to its CRM in 2018, and Zendesk announced last yea...

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