Keeping a buyer has always cost less than replacing one, yet retailers often put the relationship under pressure after payment clears. Harvard Business Review has reported that acquiring a new customer can cost five to 25 times more than keeping an existing one. The same math makes the after-sal...
safety
EL PASO, Texas (KVIA) -- Horizon City police said a chase started in El Paso and ended in Horizon Monday. HPD said police went to the area of Maravillas Street and Desierto Bueno Avenue near Ricardo Estrada Middle School. Police urged drivers to avoid the area to let authorities ...
safety
EL PASO, Texas (KTSM) — September is National Preparedness Month, and El Paso residents are reminded that emergency plans should account for every member of the household, including pets. El Paso Animal Services specifically encourages residents to prepare their pets for emergenc...
Local
EL PASO, Texas (KTSM) - The El Paso County Sheriff's Office's projected end of year deficit has grown several times since county officials began holding weekly updates on the department's finances. Despite increasing the sheriff office's budget by nearly $8 million since its adop...
safety
EL PASO, Texas (KTSM) — The Las Cruces Police Department is raising awareness about safety near trains and railroad tracks with “See Tracks? Think Train Week,” formerly known as Rail Safety Week. With the deaths of two individuals who were struck by trains in Las Cruces in 2026, ...
News
Wilber Rafael Garces Perez, 28, was making a DoorDash delivery in the Texas capital of Austin on Sunday before he was shot during a traffic stop, said Fabiana Meléndez Ruiz, a spokesperson for immigration attorney Kate Lincoln-Goldfinch....
Local
EL PASO, Texas (KVIA) – Monday, the El Paso County Sheriff's Office will give a presentation detailing its 2026 budget update. By Sept. 30, the end of fiscal year 2026, the Sheriff's Office projects a $5,903,861.58 deficit, according to the budget presentation. The FY2026 adopted...
News
By Andi Babineau, Cindy Von Quednow, CNN (CNN) — A Federal Aviation Administration equipment outage is causing significant flight delays at five Northeast airports: Newark Liberty International Airport, Teterboro Airport, Philadelphia International Airport, La Guardia Airport and...
safety
EL PASO, Texas (KTSM) — A large group gathering to "socialize and drink alcohol" resulted in two deaths and three arrests. According to court documents obtained by KTSM 9 News, officers with the El Paso Police Department Westside Regional Command were dispatched to Upper Tom Lea ...
business
CNN By Brian Stelter, Andrew Kirell, CNN (CNN) — The state attorneys general suing to block Paramount’s acquisition of Warner Bros. Discovery, CNN’s parent company, have reached a settlement, clearing the way for the companies to complete the merger. California Attorney General R...
News
Por Brian Stelter y Andrew Kirell, CNN Los fiscales generales estatales que demandaron para bloquear la adquisición de Warner Bros. Discovery, empresa matriz de CNN, por parte de Paramount llegaron a un acuerdo, lo que acerca a las compañías a completar la fusión, según fuentes i...
Local
Monday is the 108th consecutive day where El Paso’s high temperature reached 90 degrees or more, the longest such streak on record in the city. The forecast calls for the streak to end Tuesday, the first day of fall, with an expected high temperature of 88 degrees. Heavy rains ar...
