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The way patients write messages to doctors might affect the response
Summary by The El Paso Editorial Desk CNN Newsource , as published by KVIA ABC-7
· August 24, 2026
· 1 min read
Photo: KVIA ABC-7 · view original
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Summary created by The El Paso Editorial Desk — automated, rule-governed Byline on source page CNN Newsource, as published by KVIA ABC-7 Original story Read at the source Source published Aug 24, 2026 Indexed here Aug 24, 2026 AI assistance Automated summary drawn from the source’s own published text Prepublication human review No — editorial rules, flagged-item review, and published samples
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Key points These messages may land in a doctor's patient portal, and the way they are written could affect the doctor's response. Researchers are looking into how patients write messages to doctors and how it might impact the response.
Researchers are looking into how patients write messages to doctors and how it might impact the response. Two examples of messages were given to illustrate the difference in style. One message is brief and to the point, describing symptoms such as a cough and congestion. The other message is longer and more formal, including details like chest tightness and shortness of breath.
These messages may land in a doctor's patient portal, and the way they are written could affect the doctor's response. Further details about the potential impact of message style on doctor-patient communication are available from the source.
The study of message style and its effects is an area of interest, with more information available for those who want to learn more about the potential differences in response.
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Category: News Published: August 24, 2026 Source: KVIA ABC-7 Reading time: 1 min
Frequently asked about this story
What is this story about? Researchers are looking into how patients write messages to doctors and how it might impact the response. Two examples of messages were given to illustrate the difference in style. One message is…
When was this published? This article was first published on August 24, 2026 by KVIA ABC-7 and curated for The El Paso readers.
Who reported this story? This story was reported by CNN Newsource at KVIA ABC-7. To learn more about how The El Paso selects and reviews stories, see our editorial standards .
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