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The El Paso

When your body shop and insurer disagree, who wins?

When your body shop and insurer disagree, who wins?
Photo: KVIA ABC-7 · view original

If you’re like most drivers, it’s natural to assume that if your vehicle is damaged but covered by insurance, the road ahead is easy: Just file a claim, drop off your car, and pick it up once it’s fixed. But the reality is trickier. Your insurer and the body shop may not agree on how the repairs...

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