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The El Paso

Why landlords are actually customer service agents

Why landlords are actually customer service agents
Photo: KVIA ABC-7 · view original

By Ryan Squires for TurboTenant Most people picture landlording as a passive endeavor: Own a building, collect a rent check every month, and let the property take care of itself. In reality, running a tenancy smoothly takes much more legwork, from scheduling repairs to turning down a renter’s req...

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